An outage of MyRec.com occurred overnight on January 1, 2026 that was resolved around 2:30 pm EST.
Service Interuption
January 2, 2026 • Posted by Tracey Rivera Cooper
9/19/25: Status
September 19, 2025 • Posted by Hannah Lunde
7:30pm EST – Slowdowns have been resolved. Thank you for your patience!
We are experiencing slowdowns for some of our sites and are working to resolve this issue as soon as possible.
9/11/25 Incident
September 12, 2025 • Posted by Hannah Lunde
We want to inform you that one of our web servers experienced an incident on September 11, 2025, between 2:30 PM and 6:00 PM ET. During this period, roughly half of our customers’ sites were impacted, leading to noticeable slowdowns.
By 6:00 PM ET, the server had fully recovered, and all services returned to normal. The issue was caused by unexpected server stress, and we are actively investigating the root cause. We will provide further updates as our investigation progresses.
Month of August 2025
August 31, 2025 • Posted by Hannah Lunde
No status issues reported.
Month of July 2025
July 31, 2025 • Posted by Hannah Lunde
No status issues reported.
System Emails Delay
July 25, 2025 • Posted by Hannah Lunde
Resolved. MyRec.com has implemented a new email service for our Basic Service that has significantly improved system email deliverability times and reliability.
Currently there is a delay in delivery of system emails.
Month of June 2025
June 30, 2025 • Posted by Hannah Lunde
No status issues reported.
Month of May 2025
May 31, 2025 • Posted by Hannah Lunde
No status issues reported.
Month of April 2025
April 30, 2025 • Posted by Hannah Lunde
No status issues reported.
Month of March 2025
March 31, 2025 • Posted by Hannah Lunde
No status issues reported.