We are proud to offer every aspect of the MyRec.com experience to every client. The all-inclusive system provides a robust ensemble of tools that can work in harmony or solo to bring your team and customers the best experience possible!
Features
Programs
- Easy online registration for your customers on their preferred device
- Creation of programs and activities with set dates to automatically open and close registration
- Restrictions for age, gender, and grades
- Clone existing/past programs or activities
- Sponsorship/donation style activities
- Guest registrations, multiple registrations*, max visits, waitlists*, and seat caps
- Team/group management with instructor/coach assignments
- Instructors and coaches can access rosters, contact info, and more – all from their public account
- Automatic discounts or additional fees based on age, grade, date, sibling, multi activity, prorate, and promo codes
- Custom disclaimers, forms, and per-activity questions
- Sign-in and attendance sheets, including digital attendance
- Reports for seat counts, cart holds, demographics, and more
Memberships
- Custom membership lengths including daily, weekly, monthly, yearly, lifetime, and custom date ranges
- Auto-renew membership registrations using automatic recurring payments or payment plans **
- Distinguishable member types by individual, entire household, or custom household size
- Age limits/ranges, grade restrictions, and scan limits available
- Require specific memberships for activity registration, or grant discounts based on membership
- Membership card swipe utility with optional scanner integration
- Photo or sound triggers upon card swipe
- Scan tracking reports and scan limits
- Digital membership cards can be automatically assigned upon registration and accessed on the public side
Accounts
- Account creation and management
- Public access to balances, financial statements, tax-deductible items, calendar, and more
- Check for duplicate accounts, and merge existing accounts or users that are duplicates
- Multiple avenues to determine residency automatically at account creation
- Document uploads and targeted account questions for users
- Payer members
Advanced Activities
- Multiple registration options including daily, weekly, monthly, full session, and combination registrations
- Automatic discounts for multiple activity registrations, multiple week/month registrations, and sibling discounts
- Advanced scheduling reports
- Automatic recurring payments
- Payment plans **
Finance
- Public users can pay with a credit card or account credits
- Staff can accept payment via credit card, check, cash, ACH, account credits, or scholarship funds
- Pre-registration forms
- Budget and expense groups
- Robust reporting including close out summaries, transaction summaries by payment type, balance due, and many more
- SSL encryption and PCI compliance ensure all transactions are processed securely
Public Side
- Home page navigation customization
- Alerts and announcements for important information
- Real-time updates from management
- Designated pages for policies, forms, and staff information
- Affiliated programs and sponsors
- Compatible with any desktop, laptop, tablet, or mobile phone***
Facilities
- Facility creation and management
- Public self-service reservation requests with approval process
- Facility availability charts, activity calendars, and automatic conflict checking
- Maintenance reports
- Restriction groups for adjustable facilities
- Add-on items for facility reservations
Point of Sale
- Virtual cash register with large buttons for easy use on portable equipment
- Product creation with inventory management
- Ticket sequencing
- Gift certificates and fund accounts
- Discounts and combo deals
- Check in/check out of items with detailed reporting
- Add-on items for activities and memberships
Special Features
- Send users notifications via email or text message
- Comparison reports with graphical representations of statistics
- Unlimited users
- Regular system updates and notices
- Unlimited management side users and a discussion board for communicating with other MyRec.com clients
- Scan tracking reports for facilities and memberships
- Easy printable mailing labels
- Custom form builder with multiple field options and requirements
* Standard Activities
** Requires the use of Authorize.net gateway
*** When using a supported web browser
Services Offered
Onboarding
Getting started with a new software can feel overwhelming. With the MyRec.com OnBoarding Team, you will never need to struggle. A dedicated Onboarding Specialist will navigate you from the Discovery period through implementation with tools that support you every step of the way.
Merchant Solutions
At MyRec.com, we understand the importance of seamless transactions for your organization. Our tailored merchant services are designed to enhance your software experience, ensuring faster and affordable payment processing. Feel free to reach out to our dedicated specialists, who are eager to discuss personalized payment options that best suit your needs.
Professional Design
With experience and insight, our design specialist works with you on banners and membership cards to project your department’s branding and character.
Client Support
Most of our client services reps have been in your shoes! Park and recreation professionals are who we are, so we know what is needed from your side of things. And even during off hours, you can get in touch with an emergency support person from the company. We also have an extensive Knowledge Base right at your fingertips – any time you need it.