Status History

MyRec.com Status History

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  • Management Portal Customer Account Access Issue

    We are currently experiencing an issue with logging in and out of customer accounts. Our Development team is actively working on resolving the root cause. Please note, this issue is not affecting public accounts. In the meantime, clearing your cache and cookies may provide an immediate fix and allow you to access your accounts. We…

  • December 26, 2024

    No status issues reported.

  • December 19, 2024

    No status issues reported.

  • December 12, 2024

    No status issues reported.

  • December 5, 2024

    No status issues reported.

  • November 28, 2024

    No status issues reported.

  • November 21, 2024

    No status issues reported.

  • November 14, 2024

    No status issues reported.

  • November 7, 2024

    No status issues reported.

  • October 31, 2024

    No status issues reported in the last seven days.

  • October 24, 2024

    No status issues reported in the last seven days.

  • August Outage Update

    We want to update you on a service interruption that took place on August 21, 2024 at 11:50 PM, caused by an unexpected outage from our hosting provider. Although we restored services promptly, a subsequent issue temporarily affected access to our software. We responded quickly to resolve the situation and have completed a comprehensive audit…

  • October 17, 2024

    No status issues reported in the last seven days.

  • October 10, 2024

    No status issues reported in the last seven days.

  • October 3, 2024

    No status issues reported in the last seven days.